Whilst it is easy to agree that developing the quality of your leaders is a main feature of organisational success, finding a training programme that isn’t just a “sheep dip” of standard ideas isn’t quite so simple.

Our philosophy
Our philosophy is based on working with first line managers over a period of months, to build their capability in the area of people management and leadership skills. A significant part of the training is to include not only learning sessions but also feedback and review sessions. These help individuals to implement activities in between the formal parts of the course and to build their capability through genuine experiences.

Our approach
We take time to understand your business and your objectives and will agree with you the most appropriate focus. We then develop modules specifically for your organisation. These may include tackling issues such as:

• Leadership and motivation
• Communication skills
• Decision-making
• Delegating and problem-solving
• Time management
• Running effective meetings
• Negotiating, influencing and handling difficult people
• Managing pressures and stress at work
• Managing performance
• Managing absence
• Dealing with disciplinary and grievance issues
• Interviewing skills
• Managing change/redundancy

Once the programme is underway we encourage participants' line managers to take part in the feedback sessions to show their commitment to the learning process and help them establish their role as mentors and coaches.

Case Study

A manufacturing organisation placed 14 first line managers on a year long programme. Of the original delegates, over 40% were promoted internally or given additional responsibilities following their successful development during the programme. In addition, the organisation showed improvement in its key performance indicators of efficiency, attendance and quality.

If you would like to talk to us about how we can develop leaders in your organisation please contact us.